The Create Condition Contract for multiple. The Create Condition Contract for one customer step initiates the agreement with one contracting party. The Customer Requests Rebates step confirms the intention of the customer to order goods and expect a rebate on sales. Are my steps out of order? Are the procedures wrong? If anybody has any insight, I would much appreciate it. This is the process diagram for scope item 1B6, Sales Rebate Processing. My question is, should there be 2 seperate orders? A returns delivery and credit memo Request should be under the one delivery number 6000000 according to our procedures? Those were the steps given. It now seems to ok, except that, under document flow, under the first delivery 6000000, it shows still being processed (the goods returns shows complete, but the line above shows being processed), and the document flow for 60000001 shows the invoice and the Accounting document as Not Cleared. These include returns deliveries, goods movements, returns purchase orders, returns stock transport orders, credit memo requests, subsequent deliveries free of charge, and credit memos. At this point, we enter VF01 and create a billing document. Advanced Returns Management also provides for the automatic creation and tracking of all the documents necessary for logistical and financial processing. We then Create a Credit Memo Request through VA01, order type is CR (Credit Memo Request) Create with Reference, we again select the invoice number, delete the items not being returned, enter billing reason, then save. To configure payment terms, follow the IMG menu path Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Invoices/Credit Memos > Maintain Terms of Payment. It gives us a returns delivery number of 6000000, We then return the product back to our stock through MB1B. We remove the items not being returned, enter the Billing Block and Order Reason. You can change or extend the following credit memo data at header level. When you post a credit memo, the total quantity in the purchase order history is. Credit memos are used to correct the purchase order history if the quantity invoiced was too high, for example, if an invoice was too high or if part of the quantity was returned. We then create it with REFERENCE to the Invoice Number. The change options described here might depend on the settings you make in the SUS system or in the Customizing for SRM. As in the case of invoices, credit memos refer to purchase orders or goods receipts. According to our procedures, we create a returns delivery thru VA01, with RE (returns) as the Order Type. Here is the situation, Product that was sent incorrectly was returned. I will explain the process that was provided by our installers. I have been working on this issue for quite some time.
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